At myhustore.com, customer satisfaction is our priority. This Refund & Return Policy explains the terms under which returns, exchanges, and refunds are accepted.
This website is owned and operated by AIDER INNOVATIONS ELECTRONICS TRADING L.L.C.
1. Return Eligibility
You may request a return or exchange if:
- The item is damaged, defective, or incorrect upon delivery.
- The item is unused, in its original packaging, and in resalable condition.
- The return request is made within 7 days of receiving the order.
To process your return, proof of purchase such as an order confirmation or invoice is required.
2. Non-Returnable Items
The following items are not eligible for return or refund unless defective:
- Used or damaged items caused by misuse
- Items without original packaging or accessories
- Clearance, sale, or promotional items
- Personal care or hygiene-related products (if applicable)
3. Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed to the original payment method.
- Processing time may take 7–14 business days, depending on your bank or payment provider.
Shipping charges are non-refundable unless the return is due to our error.
4. Exchange Policy
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please contact us with your order details and product images (if applicable).
5. Return Shipping
- Customers may be responsible for return shipping costs unless the item received is incorrect or defective.
- We recommend using a trackable shipping method, as we are not responsible for lost return shipments.
6. Order Cancellation
Orders may be canceled before shipment or processing.
Once the order has been shipped, cancellation may not be possible, and the standard return process will apply.
7. Contact Us
For return, refund, or exchange requests, please contact us:
AIDER INNOVATIONS ELECTRONICS TRADING L.L.C
Website: myhustore.com
Email: care@myhustore.com
